Enabling the “Lead capture form” option can be very useful when it comes to identifying potential customers. This allows agencies both to respond to possible questions that may arise from a travel proposal and to know the interests of users in order to offer them the services and products that best suit their needs.
It will also open up the possibility of building a database with information about users, such as their location, age, travel budget, travel interests, etc. for future marketing campaigns and promotions.
Within a trip you will be able to activate the more information form from here:
Add all the questions you want to collect. The default questions are first name, last name, email, phone and message. You can add new ones according to your needs, such as estimated budget, destinations of interest, or specific preferences.
Remember that you can save the form in the library, reuse it in future proposals and avoid creating it from scratch.
When sharing your proposals, users will see the “I am interested” button:
There they can fill in their contact information and the message/question they want to ask you:
To keep track of all the messages received, you will have to click on “contacts” and “Leads”, a list of all the records will appear there:
In addition, you will be able to export these contacts in an Excel file to integrate them into your CRM and use them in personalized marketing campaigns.