Payment links allow you to charge your travelers quickly and securely without them needing to log into the platform. Simply share the link, and they can make the payment directly.
Save time, reduce errors, and offer a more professional payment experience to your travelers.
Required Configuration
To start generating payment links, you need to set up your payment account within the MOGU platform. To do this, you must provide a series of business details known as KYC (Know Your Customer). Learn more here.
The payment platform used by MOGU is Stripe, a global leader in payment processing, ensuring maximum security, reliability, and compatibility with multiple payment methods for your travelers.
You can easily set this up from the account configuration screen.
Once your connection is configured and approved by the payment provider, you can start generating payment links.
How to Use Payment Links?
To create a payment link, go to the Sales section, Payment Links tab, and click the (+) Payment Link button.
Fill in the payment link information with the concept, price, currency, and expiration date (optional)
The link will appear in the Payment Links list. If you click the Link button, it will be copied to your clipboard, and you can share it with the traveler.
This is the payment page the traveler will see when accessing the link you provide:
You can also create a payment link associated with a booking from the booking detail window by clicking the "Create Payment Link" button.
Enter the payment link information
By default, the price and currency are taken from the trip configuration but can be modified
(Optional) Set an expiration date for the payment
(Optional) Assign a traveler
Supported Payment Methods
Credit cards: Visa, Mastercard, and American Express
Debit cards: Visa, Mastercard, and American Express
The payment gateway allows travelers to pay in multiple currencies depending on their location and receive the same payment in your local currency.
Charging in multiple currencies is permitted based on the country you operate from.
Processing Fees
The processing fees charged by the payment platform are dynamic depending on the country, payment method and currency of the traveler, but here you can see the most common ones:
If you operate from the United States:
Local Card: 2.9%
International Card: 4.4%
+1% if the payment requires currency exchange.
If you operate from Mexico:
Local Card: 3.6%
International Card: 4.1%
+2% if payment requires currency exchange.
If you operate from Spain:
European Card: 1.5%
UK Card: 2.5%
International Card: 3.25%
+2% if the payment requires currency exchange.
For the rest of the world and more detailed information see Stripe's documentation.
MOGU applies a fixed commission on the amount of the transaction depending on the contracted plan:
Business Plan: 0.7%.
Premium Plan: 0.4%.
Enterprise Plan: 0.2%.
Below is an example of an American credit card payment with MOGU's Premium plan:
MOGU also offers the possibility of volume negotiations on the Enterprise plan. If you have a special case, please contact us.
Frequently Asked Questions (F.A.Q)
I don't see the option to create payments
Ensure Stripe is properly configured from the account setup screen.
You need a MOGU subscription to configure payment links, and this feature is unavailable during your Premium free trial period.
The traveler uses a different currency. Can I receive payments?
Yes, you can receive payments from another country and currency.
In what currency will I receive payments from travelers?
Always in your local currency
Whether the payment link is configured with a different currency or the traveler makes a payment in his local currency, the payment gateway will automatically convert it to your currency.
Can travelers pay with American Express?
Yes, travelers can pay with American Express cards.
How do I dispose of the money?
The MOGU platform provides you with a Stripe account to which the funds arrive.
You can order a transfer of these funds to your regular bank account whenever you wish.
These transfers are free of charge with a 3-5 day turnaround time.
You also have the possibility to accelerate the timeframe to 30 minutes by paying a small fee to Stripe between 1% and 1.5% (more details here).
Is MOGU's fee always the same?
MOGU's fee depends on your plan but remains consistent across all payments:
Business Plan: 0.7%
Premium Plan: 0.4%
Enterprise Plan: 0.2%