Mogu allows you to add a booking cart to your proposals through the booking block. This way, you can process online reservations, and we offer two methods for doing so: by card—connecting your virtual POS or using our global payment gateway—or through an external payment, which is what we’ll talk about in this article.
What is External Payment?
External payment is very convenient when you prefer to charge via manual bank transfer, in person at the agency, or when you want to provide specific instructions on how to pay for a booking.
Things to keep in mind
Although this payment method is free, remember that you’ll need to manually track all payments—and in the long run, your time is far more valuable. For group trips, for example, we always recommend card payments, especially when the total amount is divided into several installments.
To process online bookings, you first need to connect your card payment provider. Once that’s done, the system will enable external payment—that is, you must first activate card payment.
Steps to Set It Up
1. Add the Instructions
Go to your payment settings, connect a card payment provider, and once that’s done, you’ll have the option to activate external payment. When you click on it, you’ll be able to add your payment instructions. You can use the default template and fill in your details.
Please note that, for now, you can only add generic instructions at the account level; customization per trip is not yet available.
2. Configure Your Booking Block and Share the Travel Proposal
In the final step of the booking cart, the client will need to fill in their billing details and choose whether to pay by manual transfer or by card.
3. Reservation Completed: Email Notifications
Every time someone makes a reservation, you’ll first see it reflected in the Bookings tab of that trip. In this case, it will always appear with the status “Pending.” Once you receive the funds, you can manually mark that amount as “Paid.”
Additionally, both you and your client will receive an email with all the details. Here’s an example of the email a traveler receives: as you can see, it always highlights your agency’s logo and name, followed by the booking number and the payment instructions.
