Group trips involve lots of travelers, payments and last-minute changes. In this session we follow a school trip from start to finish with MOGU: the proposal with the school's cover and an authorization form to download, a booking form with custom questions and installment payments, tracking bookings and payments from Sales, bulk payment links for an unexpected extra, the Pocket Trip app to share documents and notifications, and a room list put together with MOGU AI. Everything you see also works for any other group, not just schools.
What you'll see in the recording
The group proposal (06:27): adding the school's logo as the cover and a file block with the parental authorization form for travelers to download, sign and upload.
Booking settings (11:59): online booking at a fixed price, installment payments by percentage or fixed amount with your own labels, and the payment methods available in your account.
Booking form and extras (13:40): custom questions (text, file, multiple choice, optional or required), saving the form to your library, the description customers see when booking, notification emails and a mandatory cancellation insurance.
Bookings and payments in Sales (29:03): what you receive when a customer books, filtering bookings and payments by trip, exporting to Excel and spotting scheduled or failed payments.
Bulk payment links (34:49): charging an extra to every booking at once, with automatic reminders before the due date.
Pocket Trip and room list (38:13): inviting travelers to the traveler portal with a link or QR code, sharing documents and notifications, and asking MOGU AI to build the room list from the form answers.
Recordings are always helpful, but it's much better to watch it live so you can ask any questions that come up! Sign up for the next session here.